For your consideration I might add "Hmmmm..." to the mix. Let me explain. A client comes to you with an 'off the wall' completely left field idea for something they want in their home. If you say "yes," you're committing yourself to something which is going to take way too much to produce, you don't want to do it - but you want to please them, and you know that if you produce it, you'll be the laughingstock of the community. If you say "no," you've pissed your client off, created a rift, and just erected an immovable wall from which there is no return. So, we trained them to say "Hmmm...interesting idea - can I have a few days to think about that?" You haven't said "yes" and you haven't said "no," but you've added a lot of air to the request which allows you time to figure out how to get out of their ridiculous request and gently move them to a really good idea that both you and the client can be proud of. Heck, in the meantime they probably will have forgotten their stupid idea in the first place! Try it, it really works!
Locked Up Abroad is a WILD show. I remember watching that with my wife last year. Absolutely nuts. I've never seen happiness defined this way--as a balance between saying yes and no. I like that a lot. Thanks Martin for writing this. I'm subscribing!
For your consideration I might add "Hmmmm..." to the mix. Let me explain. A client comes to you with an 'off the wall' completely left field idea for something they want in their home. If you say "yes," you're committing yourself to something which is going to take way too much to produce, you don't want to do it - but you want to please them, and you know that if you produce it, you'll be the laughingstock of the community. If you say "no," you've pissed your client off, created a rift, and just erected an immovable wall from which there is no return. So, we trained them to say "Hmmm...interesting idea - can I have a few days to think about that?" You haven't said "yes" and you haven't said "no," but you've added a lot of air to the request which allows you time to figure out how to get out of their ridiculous request and gently move them to a really good idea that both you and the client can be proud of. Heck, in the meantime they probably will have forgotten their stupid idea in the first place! Try it, it really works!
Locked Up Abroad is a WILD show. I remember watching that with my wife last year. Absolutely nuts. I've never seen happiness defined this way--as a balance between saying yes and no. I like that a lot. Thanks Martin for writing this. I'm subscribing!